Policies

Made-to-Order

All online orders are made-to-order for you! Please allow up to 14 days for your garment to be made. 

Shipping Costs

We offer standard flat shipping rate of $9.99 within Canada.
Online orders within Canada over $99 CAD qualify for free shipping.  
All US or international shipping charges apply.

Delivery Times

As online orders are Made to Order please allow up to 7-10 business days for order processing.
The following delivery times are estimates, based on the average of our past recent orders:
• Canada (3-7 days)
  • USA (10-15 Business days)
• International (2-4 weeks)  

    Tracking

    Orders are shipped via standard mail using Canada Post. For shipments outside of Canada and the USA, please contact us directly for shipping rates.

    Rush Orders

    If you require a rush order please contact us at evelynthora@gmail.com
    Express (1-2 Business days)
    Priority (Next day)

    Exchange Policy

    All Evelyn Thora Outlet purchases are final sale and cannot be exchanged or returned for credit. If there is an issue/defect with your garment, please email us! We will replace any damaged or flawed item for up to a month from the date you receive it.